Need a different size?
Have a hassle-free exchange for 90 Days.
Kind reminder: Any addresses on the parcel are not approved as the return address. Returned package without an authorized return address from customer service representatives will not be refunded or exchanged.
Finding the perfect shapewear can be tough. Luckily, with our 100% Fit Guarantee, you get easy free replacement for another size and product.
You have 90-days to ask for another size and we’ll send it over - free of charge!
1) Purchase can be replaced within 90 days from the received date.
2) Items must be unused, undamaged and in original packaging, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees.
3) Items that do not meet these criteria will not be considered for replacement.
Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please submit a help ticket from contact us if you decide to cancel the order.
For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied.
We will NOT accept order cancellation request if the order have already been shipped.
Only the cost of the products will be reimbursed. Any shipping fee will not be refunded.
To get a full refund it's mandatory that the product arrived damaged and it will require photographic or video evidence.
But to be able to give maximum support to our customers, if the size you order is wrong, you can get a replacement with another size or another product, completely free of charge.
If you have further questions / issues, please don’t hesitate to contact us at firstname.lastname@example.org
No need to worry about anything on Shapewind - we’re here to make things right.