FAQs

Check most frequently asked questions here, if you still need help then please contact us at help@shapewind.com

We currently ship orders Worldwide.

All orders are processed within 3-4 Business days. As soon as we send the package, you will receive an email with the tracking code from our shipping company and you can track the shipment here

These are our estimates shipping times:

  • United States: 7-14 Business Days.
  • United Kingdom - Australia: 7-14 Business Days.
  • Canada: 8-15 Business Days.
  • Europe: 7-14 Business Days.
  • Rest Of World: 5-15 Business Days.

We use always a Tracked Shipment so you can see where is your parcel in real-time.

You can track your order in this page

In an effort to process and ship your order as efficiently as possible, there is only a short period of time to request to change your order.

Please reach us at: help@shapewind.com as soon as possible if you need to change/cancel your order.

When you view your cart, review the price of the product(s). Above the Subtotal and Shipping summary, you will see "Discount code" box.

Select this text, enter the coupon code in the box and click on "Apply' to apply your discount.

We offer easy, free exchanges/returns for 90 days. If there’s anything wrong with your order, please let us make it right!

 

Worried your item won't fit you? Made a mistake? Even with all the help we provide, it can happen.

 

Contact us at: help@shapewind.com and we will be happy yo help you! We reply in just 24 hours.

If you would like assistance on a specific topic from Customer Support, you can contact us here: help@shapewind.com - We'll reply in just 24 hours.

Almost all of our product pages have sizing charts and fit guide located above the Add To Cart button. Can't find your size? Reach us via email: help@shapewind.com and we'll help you tu make right choice!